When I upgraded to macOS Catalina I didn't expect to lose the ability to print in duplex / grayscale, or to lose the ability to scan via Preview. Here's what it took to revive my MX870.
Short Form
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Install the Canon Inkjet Utilities and use them to configure your printer as a network (not USB) scanner and printer.
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More Detail
Canon Mx870 Print Driver
If you discover that your USB-connected MX870 doesn't appear as a scanner under Catalina, and that it no longer honors requests to print duplex and/or greyscale, try the following.
- Go to the Canon Support Page for the MX870.
- Click the Drivers & Downloads link.
- Read 'There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver.'
- Cry a little.
- Select the software tab, and download 'Canon IJ Network Tool Ver.4.7.2'.
- Install the software.
- Launch
Applications / Canon Utilities / IJ Network Tool
. - Follow the instructions to configure the MX870 as a WiFi-connected scanner.
- With the printer turned on, open
System Preferences > Printers & Scanners
. - Click '+' at bottom left to add a new device.
- Wait for a long time (30+ seconds?) for the MX870 to appear as an available printer.
- Select it and add it.
Catalina and First-Time MX870 Setup
The steps above should work on a Mac that had configured an MX870 printer before being upgraded to Catalina. What about Catalina Macs that are trying to set up an MX870 for the first time?
![Canon mx870 driver download mac Canon mx870 driver download mac](/uploads/1/2/9/4/129447535/938095706.jpg)
![Driver Driver](https://www.find-drivers.com/wp-content/uploads/2019/09/CanonFeatured.jpg)
I'm less certain about everything that follows, so let's switch from imperative ('Do this') to narrative ('Here's what I tried').
Once the MX870 was working again on the Mac that had been upgraded to Catalina, I tried to set it up on a Catalina Mac on which no printers had ever been configured.
At first I couldn't even see the printer on the network. It wouldn't appear even after I installed and launched
Applications / Canon Utilities / IJ Network Tool
.Share the Printer?
Canon Mx870 Printer Driver Install
After much banging around I decided to share the printer from the first Mac. When I tried to add this shared printer to the new Mac, its 'Use:' menu showed 'Generic Postscript Printer', and a disclaimer:
...may not let you use all the features...
Install Old Printer Drivers?
Frustration mounting, I went digging through
/Library
on the first Mac. Maybe its configuration had succeeded because it still had an old MX870 printer driver installed.Sure enough, I found a compressed CUPS PPD file from August 2016:
/Library/Printers/PPDs/Contents/Resources/CanonIJMX870series.ppd.gz
I copied this file to the same location on the new Mac, then tried to add the shared printer again. This time I selected 'Select Software...' from the 'Use:' menu.
The resulting 'Printer Software' window showed an entry for
Canon MX870 Series
. I selected it.A dialog appeared, saying that I needed to download updated printer software from Apple. I confirmed that I wanted to download the updated software.
Several minutes later I tried again to install the printer and scanner. This time the WiFi-configured scanner appeared right away in the 'Add' dialog.
About a half-minute later, the WiFi-configured printer also appeared. I added both, ensuring that 'Use:' showed something other than a Generic Postscript device.
Apologies
I wish I had taken better notes. Anyone trying to follow this procedure to add an MX870 for the first time on a Catalina system will probably hit lots of snags. Still, I hope these scribblings provide useful clues.
I also wish I knew how to prompt a Catalina Mac to install 'updated printer software' without first seeding /Library/Printers/PPDs. Apple's old Canon printer/scanner drivers disk image contains the missing PPD files, so maybe it suffices to install that package.
Summary
It was such a relief, after searching Amazon, B&H Photo Video, and Best Buy websites for a new printer, to discover that a previously configured MX870 is still usable under Catalina.
For Catalina Macs that have never added an MX780 printer before, I think the trick is to start by installing Apple's old Canon Printer Drivers. Then connect the printer via USB; install Canon's 'Canon IJ Network Tool Ver.4.7.2'; and use
Applications / Canon Utilities / IJ Network Tool
to configure the device for use over WiFi.